Last updated: May 2026 — Kovács Márton, Clubstardust

Responsible Gaming

At Club Stardust, we are committed to promoting responsible gaming practices and supporting our players in making safe, informed decisions. While we strive to provide entertainment and enjoyment, we recognize the importance of maintaining control and awareness when participating in casino activities.

What is Responsible Gaming?

Responsible gaming refers to a set of standards and practices designed to ensure that casino games remain a form of entertainment rather than a source of financial hardship. It encompasses player protection measures, self-exclusion tools, deposit limits, and access to support resources for those who may develop problematic gambling behaviors.

We believe that gambling should be enjoyable and within your means. Responsible gaming means:

• Playing only with money you can afford to lose
• Setting time and budget limits before you start
• Understanding the odds and house advantage
• Never chasing losses
• Keeping gaming separate from other financial obligations
• Recognizing warning signs and seeking help when needed

Warning Signs of Problem Gambling

It is important to be aware of behaviors that may indicate problem gambling. If you or someone you know exhibits any of the following signs, please consider seeking support:

• Spending more time or money on gambling than intended
• Feeling anxious or irritable when not gambling
• Needing to gamble with larger amounts to achieve the same excitement
• Attempting to hide gambling activities or lying about expenditures
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling as an escape from problems or negative emotions
• Borrowing money to fund gambling activities
• Experiencing financial difficulties as a result of gambling
• Failed attempts to reduce or control gambling behavior

Self-Exclusion and Player Controls

Self-exclusion is a powerful tool that allows you to voluntarily restrict your access to Club Stardust for a specified period. Once activated, you will not be able to create new accounts or access existing ones.

To activate self-exclusion, please contact our customer support team at [email protected]. Self-exclusion periods typically range from 6 months to several years and cannot be reversed during the active period.

Deposit Limits

We offer deposit limit tools that allow you to control the amount of money you can deposit within a specific timeframe. You can set daily, weekly, or monthly limits based on your personal circumstances. These limits help you maintain financial control and prevent excessive spending.

To set or modify your deposit limits, log into your Club Stardust account and access the responsible gaming settings in your account preferences.

Support Resources and Helplines

If you are struggling with gambling-related problems, professional help is available. We strongly encourage anyone facing difficulties to reach out to one of the following organizations:

• GamCare: A leading UK charity providing free confidential support and information about problem gambling. Available 24/7 at www.gamcare.org.uk or call 0808 8020 133
• BeGambleAware: Offering resources, information, and tools for safer gambling. Visit www.begambleaware.org for support and guidance
• Gamblers Anonymous: An international peer support organization providing meetings and assistance for those with gambling addiction. Learn more at www.gamblersanonymous.org

Age Verification and 18+ Policy

Club Stardust is strictly for players aged 18 and above. We are committed to preventing underage gambling and comply with all applicable laws and regulations regarding age verification.

All new accounts must verify age through our registration process. We reserve the right to request additional documentation to confirm age and identity. Any accounts found to belong to individuals under 18 years of age will be immediately closed and funds returned.

If you have any questions about responsible gaming or need assistance accessing support resources, please contact our customer service team at [email protected] or visit our help center.